FAQ

The first step is to submit an enquiry through our website contact form or by reaching out to us via WhatsApp.

When submitting your enquiry, it is recommended to provide the following details so our team can better understand your event requirements:

• Type of event (wedding, corporate event, seminar, open house, etc.)

• Preferred event date

• Event location or venue

• Estimated number of guests (pax)

• Preferred catering style (buffet, banquet, plated service)

• Any specific menu preferences or dietary requirements

Providing these details allows our team to prepare a more accurate recommendation and quotation for your event.

After receiving your enquiry, our catering consultant will review your event details and recommend suitable menu packages based on your needs.

Our team will assist you with:

• Suggesting the most suitable catering packages

• Recommending menu selections based on your event type

• Advising on service style and food presentation

• Providing estimated pricing and package options

If required, we can also customise the menu to suit specific event themes, guest preferences, or dietary requirements.

Once you have selected the preferred catering package, the next step is to confirm the key event details.

This includes:

• Finalising the event date

• Confirming the venue location

• Estimating the number of guests attending

• Selecting the final menu and service style

This information allows our team to properly plan the catering logistics and ensure adequate preparation for your event.

To secure your event date and catering slot, a booking deposit is required.

The deposit confirms your reservation with our catering team and allows us to allocate the necessary resources for your event, including kitchen preparation schedules, service crew arrangements, and equipment setup.

Once the deposit is received, an official booking confirmation will be issued.

Prior to the event, our team will coordinate all necessary preparations to ensure everything runs smoothly.

This includes:

• Food preparation and menu planning

• Catering equipment and buffet setup

• Coordination with venue management if required

• Deployment of service staff and event crew

On the event day, our professional catering team will manage the food service and buffet arrangements to ensure that all guests enjoy a seamless dining experience.

Our goal is to allow you to focus on enjoying your event while we handle the catering service with professionalism and attention to detail.